Q: What is an investigative retainer?

A: The investigative retainer is a deposit you make as a down payment in advance for investigative services. Hourly rates and expenses are deducted from the retainer.

Q: Is the retainer required for all cases?

A: Yes. The standard retainer is required before any case will be accepted.

Q: Will I still be charged the retainer if my case is not accepted?

A: No. If the case is not accepted, there will be no charge to you.

Q: What happens if my case costs less than the retainer?

A: The difference between the cost of the case and the retainer will be returned to you.

All cases will be handled in a delicate and professional manner, nothing shall be done which would impugn the position or name of this agency or of the private investigation industry. Everything possible will be done to preserve the rights, interests, and confidentiality of clients and private investigative profession as a whole.